If you have registered online with SystmOnline then please click the link above. If you have not yet registered with SystmOnline please come into the surgery to do so BRINGING A FORM OF ID WITH YOU, as per the full details included in the Noticeboard section on the home page of this website.
Electronic Prescription Service Available
Prescription Medicines Order Line
A new and convenient way to order your repeat prescription.
Tel 0115 855 0260
9.30am - 4.30pm
Who will you be talking to?
The service is provided on behalf of your GP practice and Derbyshire Clinical Commissioning Groups. Your call will be answered by a dedicated, experienced and fully trained call handler who will have access to your medical record in order to process your prescription request. The call handler will only access your personal information relevant to your request. Your personal information is secure and confidential in line with the Data Protection Act 1998.
Patients on regular medication are provided with a repeat prescription counterfoil attached to their prescription listing the drugs they take regularly.
When a further supply of medication is needed please tick the items required and return it to the surgery either in person or through the post. You may also order on-line.
The prescription will be available for collection within 72 hours of receiving it. Please note however that you will be best advised to make sure that you order regular medication in advance of any public holiday periods when the surgeries will be closed and in doing so, please take in to account the length of time that the surgery will be closed for. This is particularly important during extended holiday periods, for example at Christmas, New Year and Easter, when surgeries may be closed for longer periods than usual. If in doubt please enquire at Reception for advice.
If you require the prescription to be posted back to you, please accompany your request with a stamped addressed envelope. Remember to allow more time if it is being posted. We will accept handwritten requests but please be as clear and precise as possible, stating name of medication and strength of tablet.
Prescription requests will only be accepted 1 week in advance and will be issued within 72 hours.
WE NO LONGER ACCEPT FAXED REQUESTS.