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New texting service 

IF YOU NEED TO CANCEL YOUR APPOINTMENT, PLEASE TEXT 07842190117 with your NAME, D.O.B, DATE and TIME of your appointment. This service is only for cancelling appointments and your appointment needs to be cancelled 30 minutes prior to your appointment.

Derby Urgent Care Centre - Changes

From 1 November 2018, Derby Urgent Care Centre (DUCC) will be operating a nurse-led model of care for patients in Derbyshire. All current services will remain the same however patients will no longer be seen by a GP. Patients will be seen and treated by a range of clinicians including Advanced Nurse Practitioner (ANP) who will be able to prescribe and offer advice and support to patients. ANPs will be able to make clinical decisions and if they need to, they will seek advice from an on-call GP via telephone where necessary. All patients will be triaged by a nurse and then prioritised for treatment.

The CCG will be working closely with One Medical Group (OMG) to minimise the impact. There will also be a three month review to support the transition. 

Dates For Your Diary


The surgery will be CLOSED from 12pm for staff training on the following dates:

Wednesday 19th June 2019

Wednesday 17th July 2019

Wednesday 21st August 2019

Wednesday 18th September 2019

Wednesday 16th October 2019

Wednesday 20th November 2019

Wednesday 18th December 2019


The Department of Health have recommended that pregnant women have the whooping cough vaccine from 28 weeks of pregnancy. Please contact the surgery to arrange an appointment with the Practice Nurse.

Abdominal Aortic Aneurysm Screening - 65+ Men

This year, men aged 65 will be sent an NHS screening invitation. Those aged over 66+ years can request a scan if they have not been screened before. For more information visit or speak with your GP who will have a supply of the appropriate self referral form.

Not Sure What To Do When Your Child Is ill

Urine Samples

Please note we do not accept  samples at the surgery unless the Doctor has specifically requested you to bring one to the surgery.


boy_with_stethescopeAll consultations with the doctors and practice nurses are by appointment only. Please ring the relevant surgery during opening hours.

  • Wellside – Telephone 01332 737777
  • Mackworth – Telephone 01332 340850

You can also book appointments online with all of the Doctors and with our Advanced Clinical Practitioner.

The surgery offers appointments that are pre-bookable up to two weeks in advance. We will try to make appointments with the doctor of your choice but this may not always be possible.

If you need to be seen urgently please contact the surgery early as the doctor on call may need to make special arrangements to see you if all appointments are taken. If you are unable to keep an appointment please inform the surgery as soon as possible so that the appointment can be given to another patient. Failure to do so on more than one occasion, may result in you being asked to register with another surgery.

Appointments are for one patient and are 10 minutes duration.  Double appointments are available at the doctor’s discretion. Latecomers may be asked to make another appointment.

Language Interpreters

If a patient has difficulty speaking or understanding English, an interpreter can be booked in order to make consultations as clear as possible for both patient and doctor. Please request an interpreter when you book an appointment  

Extended Access Appointments

Derby City Primary Care Ltd comprises of 6 GP surgeries across Derby City, including:

  • Charnwood Surgery
  • Derwent Medical Centre
  • Friar Gate Surgery
  • Macklin Street Surgery
  • Osmaston Surgery
  • Wilson Street Surgery

The federation is offering extended access appointments to its combined 70,000 patient population. The pilot scheme will support the surgeries in providing additional appointments that are more accessible for all.

Opening Times

Starting on Sunday 30th September 2018, services will be provided at the following days/times:

Monday to Friday 6pm – 8pm

Saturday 8am – 12pm

Sunday 9.30am – 12.30pm

All extended access services are provided at Wellside Medical Centre, 3 Burton Road, Derby, DE1 1TH

How do I access the service?

The provision of this service is only available to patients who are registered with one of the 6 surgeries within Derby City Primary Care.

Appointments are made via the patient’s own GP surgery and are available to patients who are unable to access appointments during normal surgery hours or when surgery appointments are fully booked.

What conditions can be treated?

The hubs are designed to treat patients with acute minor ailments who require a face-to-face clinical assessment in order to be treated appropriately. It will be primarily GP & Nurse Practitioner appointments.

Patients who cannot be seen:

  • Babies under 12 weeks old
  • Pregnancy-related problems
  • Chronic disease or long-term condition management that requires continuity of care
  • Severe mental health problems
  • Patients identified with a potentially life-threatening medical condition which requires referral to urgent or emergency care settings
  • Walk-in patients


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